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1. Where can I download
the required software?
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To obtain the latest edition or version of a browser, use one
of the following links: Internet Explorer,
Mozilla Firefox, Netscape.
To view the videos you will need to download the latest version of
Windows
Media Player.
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2. How do I enable JavaScript?
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To view the videos in the HCEI Player Window, you will need to
have JavaScript enabled in order for the window to load. Follow
these settings to enable JavaScript or you may choose to view
the animation in your own viewer. Additionally, you may wish
to keep JavaScript enabled and add www.hcei.ca as a trusted
site.
Enabling JavaScript in Internet Explorer
| 1. |
Select Tools from the menu bar then Internet
Options....
| | 2. |
Select the Security tab and click the Custom Level
button.
| | 3. |
Scroll (near the bottom) until you see the category for Active
scripting. Ensure that this feature is selected as Enabled
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Press OK and then OK once more to exit the
settings dialog.
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Adding www.hcei.ca as a Trusted Site in Internet Explorer
| 1. |
Select Tools from the menu bar then Internet
Options....
| | 2. |
Select the Security tab and click the Trusted sites
icon and then click on the Sites... button.
| | 3. |
Uncheck the box saying Require server verification...
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Enter http://www.hcei.ca and click on the Add
button.
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Press OK and then OK once more to exit the
settings dialog.
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Enabling JavaScript in Mozilla Firefox
| 1. |
Select Tools from the menu bar then Options....
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Select the Web Features icon on the left.
| | 3. |
Ensure Enable JavaScript has a check in its box.
| | 4. |
Press OK to exit the settings dialog.
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Enabling JavaScript in Netscape 7.2
| 1. |
Select Edit from the menu bar then Preferences....
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Expand the Advanced tree (by double-clicking) and select the
Scripts & Plug-ins item.
| | 3. |
Ensure Navigator has a check in its box.
| | 4. |
Press OK to exit the settings dialog.
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Enabling JavaScript in Netscape 8.0
| 1. |
Select Tools from the menu bar then Options....
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Click on the Safe Controls button.
| | 3. |
Ensure Enable JavaScript has a check in its box.
| | 4. |
Press OK to exit the settings dialog.
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3. How do I save the files to my desktop?
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Saving the actual video files to your desktop (or other location) can be
done by following the steps for your browser:
Internet Explorer
| 1. |
Right click on the Direct Link under the video's
thumbnail and select Save Target As...
| | 2. |
The Save As dialog will appear. Select the location you wish
to save to and click on Save.
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Mozilla Firefox
| 1. |
Right click on the Direct Link under the video's
thumbnail and select Save Target As...
| | 2. |
The Save As dialog will appear. Select the location you wish
to save to and click on Save.
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Netscape Navigator
| 1. |
Right click on the Direct Link under the video's
thumbnail and select Save Link Target As...
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The Save As dialog will appear. Select the location you wish
to save to and click on Save.
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4. How do I view the files in a different viewer?
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To view files in a different viewer really depends on how you have your
browser configured. The sure way to play them in the player of your
choice is to follow Question 3 and save the video to your
hard drive. Once saved, launch your video player and open the file
that was saved to your hard drive.
If you have setup your browser to play movie files (specifically .MPG) in
a particular player, simply clicking on the Direct Link under the
video's thumbnail will launch the video.
If you are using Internet Explorer, clicking on this link may load the video
in a small frame to the right, making it difficult to view. You should
save the video to your hard drive and view from there.
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5. Clicking on the thumbnail or HCEI Player
doesn't do anything. What is wrong?
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First verify your JavaScript is enabled. A quick way to do this is
by scrolling to the top of this page and observing the status of Java
Script in your browser. A green 'Enabled' message will appear if
JavaScript is functioning. A red 'Disabled' message will appear
if JavaScript is not turned on.
If the message indicates JavaScript
is disabled, follow the steps outlined in Question 2.
If JavaScript is enabled, please check to ensure that any pop-up software
is either turned off temporarily, or the site www.hcei.ca is added to its
allowed sites for pop-ups. Additionally, most third-party pop-up blockers
allow you to hold down the CTRL key while clicking on a link to
allow pop-ups for that click of the mouse.
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